4. The client must be responsible for
all guests and understand the release of all claims on Serenity
Events, their employees and families.
5. Serenity Events is not responsible
for acts of nature on the ranch during or subsequent to any event.
6. Serenity Events is not responsible
during or subsequent to any event, for lost items in any of the
private suites or anywhere on the premises. Please assign a member of the party to keep track of
7. Children under the age of 12 must
be supervised at all times.
8. Decorations are allowed and can
be put up 2 hours prior to the event. The client is responsible
for cleaning up ALL decorations brought in. Rice & Birdseed are absolutely NOT allowed.
9. You may purchase additional hours
for your event at the rate of $600 per hour. Please be advised
that the additional time does not include DJ, wait staff or bar service. Those services would result
in additional charges.
10. All bar service has to be provided
by either Serenity Events or Bar Works, our licensed and
insured beverage caterer. Bar Service included in our package is a five-hour service. No outside
alcohol of any kind may be brought onto Serenity
Events property, unless you have chosen a
that allows this. If you do choose a package that allows you bring your own alcohol,
you must turn it all over to the appointed person from Serenity Events and it can
only be served
by our bar staff. If
you do not choose a package that allows you to provide your own alcohol
and outside alcohol is brought onto the property, you will forfeit all of your refundable deposit
and your event will be shut- down completely.
11. Serenity Events reserves the right
to close the bar at anytime and/or refuse service to anyone
who may be, in the view of Serenity Events, intoxicated, unruly, or under 21 years of age.
12. The bar will be closed 30 minutes
prior to the end of the event.
13. All food service must be provided
by one of Serenity Events licensed and insured caterers on
our approved list. Additional caterers must be pre-approved, licensed and insured.
Reservation Fee: A non-refundable
securing fee of $1,500.00 along with a signed contract will
secure the date, times and conditions of this agreement. The securing fee will be applied to the
A payment of 50% is due 6 months prior to your event and your balance is due
15 days prior to the event. All payments are non-refundable.
Deposits will vary depending on the caterer of your choice. This deposit will
and will be due payable, to book that caterer for your date. This deposit will be
applied to your total balance due. If you choose to change to
another caterer, an additional deposit
will be required for the new caterer at their going rate.
Cleanup Deposit: A cleaning deposit of $1000.00 will be required when reservations
are made. This deposit will be refunded in
full so long as the facility is found to be in the same condition
it was prior to the event. Any damage to the property will be the responsibility
of the client. Any
clean-up will result in additional charges payable by the client. All candles need to be
contained. Damage to anything, as a result of candles not being
contained will be the responsibility
the client. Serenity Events is a smoke-free facility. There are designated smoking areas where
smoking receptacles are provided. The client is responsible for
clean-up charges, if any cigar or
butts are found anywhere besides receptacles. At the beginning & end of every event, a
count will be taken on all items used for table settings, decorations,
etc. If there are any items
replacement charges are the responsibility of the client.
Regulations: There will be a $250 Charge to clean up any cigar / cigarette butts on the
Event Insurance: A minimum coverage of $1,000,000.00 General Liability, for any
accidents or damages that may occur, is required to be purchased
by client. The client is responsible
all damages on or to the ranch. Proof of this policy must be shown to Serenity Events, 15 days prior
to the event.
Tax & Service Charge: The current sales tax and a 20% service charge are additional.
This service charge is subject to state sales
tax. (CA State Board of Equalization Regulation no. 1603)
Serenity Events requires a guest minimum of 50 people Monday through Thursday,
excluding holidays, 100 people on Friday and 125 on Saturday & Sundays.
Guest minimums are
on full adult prices. Children and Vendors will not lower guest count minimum below those
shown above. The number of guests attending must be confirmed
15 days prior to the event. This
will be a guarantee that may not be reduced after that day. In the event that your actual
count does not meet the minimum guarantee, you will be charged
for the minimum required. If the
count is higher then the confirmed count, the client will be billed accordingly. Reservations
are accepted on a first come basis. The client must be responsible
for the guests and sign and
the release of all claims on Serenity Events.
Hours: Events are 4 hours each and may be scheduled any time between 10 am and 12 am.
Deposits my be transferred to another newly scheduled event as
long as Serenity Events is given at least 9 months in advance notice, prior to the change. You will
one year from the
date you cancel or postpone to use your deposit. If you choose not to postpone, but
cancel your event, you will lose 100% of all non-refundable deposits.
Event cancellations made
months prior will receive 100% refund of all other monies on account. Event cancellations made
less then 9 months in advance will result in the forfeiture of
all monies on account. In life many things
arise that are unforeseen or unplanned events such as military deployment, Acts of God or family illness.
Many things can happen that make it necessary
to cancel or postpone your wedding resulting in the
forfeiture of some or all monies on account. To eliminate the worries of such an event, we suggest
Weather: In the event of inclement weather, Serenity Events may decide to move
your wedding ceremony and wedding reception to an alternate covered
or indoor location to
guest comfort & safety. You will be notified as soon as possible, if it is decided to make
any changes to your planned ceremony and reception. Any added
services due to last minute
because of inclement weather, will result in additional charges.
All pricing is subject to change without notice until date is booked. Once you have
booked an event, Serenity Events will honor the package prices
at the time of booking. Should
need to reschedule your date, you will be subject to pricing, packages and policies in place
at the time of rescheduling.
We accept cash, checks, MasterCard or Visa for any payments made. If payments
are not received within the 10 days of due date, the event will be cancelled
and made available
re-booking. This does not apply to final counts and payments which are due no later then
10 days prior to your event and must be made by cash, credit card,
or money order. (If you
to use a credit card, there will be a 3% processing fee added to your total)
A one-hour rehearsal will be allowed during business hours. If that time
is exceeded, there will be a facility charge of $250 per hour thereafter.
Call to schedule your rehearsal
months prior to your wedding date in order to minimize any scheduling conflicts. Wedding
rehearsals occur on the Wednesday or Thursday preceding the wedding.
It is important that you
your wedding party arrive on time for your rehearsal. Failure to do so could result in the
shortening or cancellation of your rehearsal due to other scheduled
Portrait: Engagement portrait sessions must be scheduled Monday through Thursday
during normal business hours.
Privacy: In order to insure
privacy for both the client and Serenity Events neighbors, we must
insist that guests and client do not leave the property except when it is time
to leave the event. We
allow anyone to wander around the neighborhood. Please respect our neighbors at all times.
Serenity Events will provide security for your event and reserves the right to ask any
guest who acts in an unruly manner or refuses to follow Serenity
Oaks Ranch policies, to leave
premises. Security is not present to police the event, but to ensure client, guests and all staff
are safe. If Security is not included in your package or you are
renting the Venue Only, you must
the appropriate security for your event. Proof of the security agreement must be submitted to
Serenity Events no later then 15 days prior to the event.
All vendors must vacate the property no later then 1 hour after the conclusion of the
event. All guests must vacate the property no later then 30 minutes
after the conclusion of the event.
Serenity Events can accommodate a group as large as 250 people. It is
possible to accommodate larger groups, but please talk to management regarding
& Technical: If you choose to show a video montage, please check to see what
is necessary to use our equipment. Please provide
us with a copy of your video montage at least
15 days prior to your event, so it can be checked for compatibility with our video projection system.
We do not allow Silly String, Glitter, Confetti, Birdseed or rice on premises. Serenity
Events does not allow affixing anything to the walls, floors,
ceiling or trees, with nails, tacks staples,
carpet tape or other materials. If you need to affix anything, please get it pre-approved by Serenity
All paperwork should be turned in no later then 30 days prior to your wedding.
the Music Sheet, Rehearsal Itinerary, final Menu selections and anything else you
want done. We need your Assigned Seating Chart no later then at your Rehearsal. When addressing
your invitations, we advise that you show the wedding start time a half-hour before the actual
time to insure that
all of your guests arrive on time. This will
assist in starting your ceremony on time.
Choices: Should you choose a served meal with more then one entrée selection, you will
need to list your choices on your response cards and call in the count for each item ten days prior
to your event.
Packages: We do offer custom packages. You can either upgrade or down grade to get
the exact event you envisioned for yourself. Pricing will be adjusted by the choices you make. Don’t
be afraid to ask.